Cycle Retreats Privacy Policy


We at Cycle Retreats SL take your Privacy very seriously and are dedicated to protecting and respecting your privacy.

This document explains our policy regarding processing of data we collect from you or you give us, as well as outline how we store, collect and process your data within the terms of the General Data Protection Regulation (or GDPR, for short). Please read this policy carefully to understand what data we collect, how we collect and store it as well as what we use the data we collect for and our legal basis for doing so, as well as your rights regarding your personal data and how to exercise them.


Throughout this policy we make reference to terms, we’ve outlined them here so you can reference and understand them.

Data controller

A controller determines the purposes and means of processing personal data.

Data processor

A processor is responsible for processing personal data on behalf of a controller.

Data subject
A natural person.

General Data Protection Regulation, these are the regulations that govern how organisations collect, store and use personal data for citizens within the EU. You can find more information about the GDPR from the Information Commissioner’s Office

Personal Data
Personal data (as defined by the GDPR) any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example your name, passport number, home address or private email address. As well as online identifiers include IP addresses and cookies.

This means any operation or set of operations which is performed on personal data (or personal data sets) such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. This can be either by an automated process or a manual one.

Third Parties
Anybody that is not the data subject, controller, processor, or person directly under the authority by the controller or processor who is authorised to process personal data

We/Us (Cycle Retreats SL)
We Cycle Retreats SL
This means Cycle Retreats SL. In terms of GDPR we are a data controller. Meaning we make decisions on how your personal data is processed and for what purposes. You can contact us by post at:

16 Lynwood Grove

If you have any matters about personal data or data protection you can contact us at

Transfer of Data Abroad
Data is not stored outside the EU

Further processing
If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

Changes to our privacy policy
If we make any changes to our privacy policy in the future we will be update this page and, where appropriate, notify you by email. Please check back frequently to see any updates or changes to our privacy policy.

How to Make a Complaint
If you want to make a query, exercise one of your rights or make a complaint please contact our data representative Mark Lancaster at If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioner’s Office on 03031231113 or via email or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

Your Rights and Your Personal Data
Apart from a few exceptions that are outlined in the GDPR you have the following rights for your own personal data.

The right to request a copy of the personal data which we hold about you;

The right to request that we correct any personal data if it is found to be inaccurate or out of date;

The right to request your personal data is erased where it is no longer necessary to retain such data;

The right to withdraw your consent to the processing of personal data at any time, when the basis of us processing this data was based on your consent (as highlighted in the table above).

The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);

The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).

The table above outlines exactly what personal data we collect from you, how we collect this personal data from you, what we use this personal data for, how we store this personal data and our lawful basis for processing each piece of personal data

Cycle Retreats – Cookies Policy 

It provides information on what cookies are, what kinds of cookies are used on as well as how to switch off cookies or remove them. If after reading this guide you require more information, please send us an email at and we will be happy to assist you.

What Are Cookies?
Cookies are small text files that are stored in your desktop or mobile devices browsers. They are used by websites to remember things about you or store you preferences (for example they might store information which lets them understand who you are so you can remain logged into a user account). Cookies act as a memory for most websites, allowing the website to remember you and provide appropriate responses when you return, or to customise your experience of the site.
What Kind of Cookies Do use?
We use the following cookies:
  • Anonymous Analytics
  • Site Functionality Cookies
  • Site Behaviour Cookies
  • Third Party Cookies
  • Anonymous Analytics
These cookies are used to find out whether you have visited our site before, when you have visited the site and what pages you visit. They also give information on the type of device you are using to browse the site.
This information is anonymous and can’t be used to identify you, unless you were to use a user-unique page, which this site does not have.
We use this information for statistics purposes, letting us see how many people are visiting our site and what pages they are visiting, allowing us to make improvements to give you a better user experience and ensure you can find the content you are looking for.
Site Functionality Cookies
These cookies are essential for the site to function correctly, they allow the site to remember important information such as whether you are signed in or not, what order you view comments on blog posts or display settings for a page.
Site Behaviour Cookies
These cookies allow us to track your behaviour on our site, allowing us to follow what you click or where you move your mouse on the pages you are on. This information will allow us to be able to identify you if, for example, you fill in a form with your email address.
We use this information to improve our site experience and identify whether customers might be having trouble using our site, so that we can make it easier for you to find the content you are looking for.
Third Party Cookies
There may be third parties (other organisations) that set their own anonymous cookies, they do this to track successes in the services they offer or to customise your experience. An example of this might be that if you click one of the social media share buttons, the social media platform that provided that button will record the click.
We have no control over, nor access to, these cookies. These other organisations also have no access to our cookies or the data they contain. These third parties will have their own privacy policies that you will be able to view more information.
How Do I Turn Cookies Off?
Most browsers offer the functionality required to refuse cookies, whether in general or just for specific websites. You should note however that some cookies are essential for full functionality use of the website. Refusing all cookies may impact your ability to use the site correctly.
Most browsers also allow you to delete cookies you already have, allowing you to remove cookies from your system. Below are help links on cookies from the most popular browsers, you can visit them to provide more information.
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari web and iOS.

Alternatively, if you are concerned with third party advertising cookies, you can turn these off by visiting: Your Online Choices site. Please note that not all of these advertisers are likely to be on our website.

Further Information

For more information about privacy issues you may wish to visit the website for the Information Commissioner’s Office.

Alternatively feel free to ask us any further questions about cookies on our site at